Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, mobile number and the payment method details you provide — including wallet identifiers for JazzCash, Easypaisa and Raast transactions. We collect this to process deposits, verify withdrawals and keep your account secure. When you browse
-
1
the lobby or play, we log device type, session activity and IP address to detect fraud and maintain service stability. We do not collect more than we need for these purposes. Payment data tied to a JazzCash or Easypaisa transaction is handled through encrypted channels and
-
2
is never stored in plain text on our servers. If you contact our support team, we retain that conversation to resolve follow-up queries. Retention periods depend on legal and operational requirements in eligible regions — where local law sets a shorter limit, that limit applies. You
-
3
will never be asked for your full bank PIN or mobile wallet password by our team at any point in this process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.